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Message 1 of 12

Attachment not working

For more than a day I have been unable to put an attachment on an email - I just get an error message

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Message 2 of 12

Re: Attachment not working

Hi @jvd and thanks for posting.

Sorry you're having problems with the attachments. What error message are you seeing? Can you post a screen shot?

Cheers

David

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Message 3 of 12

Re: Attachment not working

Untitled.png.paint.png

Error during file upload, please try later - all the best jvd

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Message 4 of 12

Re: Attachment not working

Thanks for posting that @jvd . Are you using webmail or client?

Cheers

David

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Message 5 of 12

Re: Attachment not working

I'm using BTmail - does this help?

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Message 6 of 12

Re: Attachment not working

Thanks again @jvd .

Are you using the email App or webmail?

Cheers

David

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Message 7 of 12

Re: Attachment not working

Webmail I think - it's on a laptop connecting to the internet. J

 

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Message 8 of 12

Re: Attachment not working

Hmm, that doesn't look like the BT webmail screen.

What browser are you using to access the mail?

Can you send attachments if you login here 

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Message 9 of 12

Re: Attachment not working

No, same response - my browser is Firefox, if that may be relevant - thanks, j

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Message 10 of 12

Re: Attachment not working

Hi, just tried attaching using browser Edge and it worked fine - it must be a Firefox problem - j

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