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AlanF49
Contributor

‎12-01-2024 18h05 - edited ‎12-01-2024 18h14

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Message 1 of 3

Attachments converted from PDF to EML format

Attachments, in PDF format, from my partner's BTMail account, are being converted to EML format.

And are unreadable. I do not want to use MS Outlook etc.

I cannot see why!

Ideas please.

NB 'Compose message in rich text format' is ticked

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage

‎20-09-2024 8h40 - edited ‎20-09-2024 8h41

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Message 2 of 3

Re: Attachments converted from PDF to EML format

Does this happen with all PDF attachments from all your email contacts or just from one contact's emails?

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mog_catto
Aspiring Contributor

on ‎20-09-2024 13h29

183 Views
Message 3 of 3

Re: Attachments converted from PDF to EML format

The person forwarding the email with the PDF on should click the small arrow next to "Forward" and ensure its set to "In Line" rather than "Attachment".  If its set to "Attachment", it will attach an EML file of the original email.

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