cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
90 Views
Message 1 of 3

Attachments

Since the "upgrade" at the beginning of June recipients cannot open any attachments from me. 

0 Ratings
Reply
2 REPLIES 2
Highlighted
Distinguished Sage
Distinguished Sage
78 Views
Message 2 of 3

Re: Attachments

What type of attachments are you sending ie a document, pdf or photo?

What is happening when your recipients try to open the attachment. Are they downloading the attachment or trying to open it directly from the email?

0 Ratings
Reply
Highlighted
Newbie
45 Views
Message 3 of 3

Re: Attachments

All types of attachments wont open - PDF, JPEG, Word. an error message comes up saying: the file does not have an app associated with it for performing this action. Please install an App etc Recipients are trying to download them. the attachments are shown as part 1 Part 2 part 3 etc rather than the names i have given to them. Several people have had the same problem in trying to receive attachments from me.

0 Ratings
Reply