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jo_online
Contributor
769 Views
Message 11 of 32

Re: Auto Forward verification email link has wrong verification link url

Me too.  Received the verification email, clicked on the link and got this:

jo_online_0-1582385917005.png

I was logged in to the forwarding account and tried the link from there, so the workaround sadly didn't work for me.  Why on earth hasn't this link been updated yet?  No way of forwarding mail atm.

 

licquorice
Distinguished Sage
Distinguished Sage
758 Views
Message 12 of 32

Re: Auto Forward verification email link has wrong verification link url

I've notified the mods about this.

Andy_N
Distinguished Guru
754 Views
Message 13 of 32

Re: Auto Forward verification email link has wrong verification link url


@jo_onlinewrote:

Me too.  Received the verification email, clicked on the link and got this:

[,]

I was logged in to the forwarding account and tried the link from there, so the workaround sadly didn't work for me.  Why on earth hasn't this link been updated yet?  No way of forwarding mail atm.

 


Are you trying to forward to a BTinternet address or something else?

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licquorice
Distinguished Sage
Distinguished Sage
746 Views
Message 14 of 32

Re: Auto Forward verification email link has wrong verification link url

The verification link points to Yahoo when forwarding to a BTYahoo email address.

IanLoughlin
Contributor
726 Views
Message 15 of 32

Re: Auto Forward verification email link has wrong verification link url

I (still) see the same message as jo_online. I am not trying to forward an email, just to log in to my email account.

Was the last post merely informational or pointing out the wrong link? How do we fix this?

Incidentally I use the link provided in an earlier post, having saved it to my Bookmarks bar, to login directly to my BT/Yahoo email. Therefore this 'bug' is not an actual problem , I'm just curious as to why it cannot be fixed.

 

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jo_online
Contributor
709 Views
Message 16 of 32

Re: Auto Forward verification email link has wrong verification link url

I'm trying to forward to my primary @btinternet address.

jo_online
Contributor
666 Views
Message 17 of 32

Re: Auto Forward verification email link has wrong verification link url

Is anything happening about this issue please?

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pmhamilton28
Aspiring Contributor
656 Views
Message 18 of 32

Re: Auto Forward verification email link has wrong verification link url

Given that I raised this issue back in September last year, and gave detail on how to reproduce and work round the issue to the mods to pass it onto the specialist email team, I can only conclude that nothing is being done. This shouldn't be hard to fix.  I think it will be a long wait for a proper fix, much like the problems around the intermittent authentication failures with the pop3/smtp interfaces.

jo_online
Contributor
645 Views
Message 19 of 32

Re: Auto Forward verification email link has wrong verification link url

Unfortunately, when I logged in as per your workaround it said the verification had expired but it won't let me re-send a new one, so I'm totally scuppered 😕

That this issue is 6 months old and not fixed is unacceptable.  As is the fact there is an issue with setting up new email accounts on a desktop - I can't do this either, which is why I needed to forward my mail to my existing BT address in the first place!

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licquorice
Distinguished Sage
Distinguished Sage
641 Views
Message 20 of 32

Re: Auto Forward verification email link has wrong verification link url


@jo_online wrote:

  As is the fact there is an issue with setting up new email accounts on a desktop - I can't do this either, which is why I needed to forward my mail to my existing BT address in the first place!


What issue is that? There should be no problem in setting up a new email account on a desktop.

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