Automatic Emails To @btinternet.com Addresses Not Delivered (Looks Like Spam)
Hi there, I really hope someone can help.
I run a web-based application for kids preparing for the AQE & GL test (NI's 11+) and they do Maths and English quizzes online. When they have finished a quiz, their parents are emailed their results so they can monitory their progress, however, with anyone with a @btinternet.com email address, it is not delivered.
Obviously this is very important and causing a lot of upset for the parents as they can't properly avail of the full service and this is also a membership site, so with these address types, they don't even get their registration email (to set up their own username and password) and so I need to manually intervene. This is hugely inconvenient and causing so much extra work and it baffles me that it's only @btinternet.com addresses where this is an issue.
Surely something can be done? Living in hope...
The message I get is this:
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