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PhilHart
Beginner
553 Views
Message 1 of 3

Automatic Logout

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BT email has started automatically logging me out after 10 minutes even though I ticked the 'Keep Me Logged In' box.

I can't find anything in 'Settings' to adjust this.

Anyone got any ideas?

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gg30340
Distinguished Sage
Distinguished Sage
541 Views
Message 2 of 3

Re: Automatic Logout

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Have you tried clearing the history and cookies from your web browser?

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PhilHart
Beginner
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Message 3 of 3

Re: Automatic Logout

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Thanks to 'Distinguished Sage'.

I've just tried that in my browser (MS Edge) and I've now been logged in for 40 plus minutes.

Seems to have done the trick!

 

 

 

 

 

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