Whenever someone sends me an email to my @btinternet.com email address they receive an error message saying that there has been an error sending the message to my @Yahoo email address.
The error email reads as follows:
Sorry, your message cannot be delivered. The mailbox you are trying to send to is currently unavailable or disabled, or your email has been rejected for policy reasons
Your message was rejected by mta6.am0.yahoodns.net for the following reason:
30 Sorry, your message to XXXX@yahoo.com cannot be delivered. This mailbox is disabled (554.30).
The following recipients did not receive this message:
No as far as I know I do not have a yahoo.com email. I have tried logging into yahoo email and it says my email is not recognised.
It would seem that there is some kind of automated rule on my @btinternet.com email that tries to forward any message to a @Yahoo email?
Any sugegstion on how to fix this because I am receiving lots of mail from companies trying to contact me via email and receiving this error.
Solved! Go to Solution.
I have notified the moderators of the forum about your problem. Once they have read this they may be able to help. They are very busy at present so it can take up to 48 hours for them to contact you. They will do this by posting on this thread.
Hi @RichJC that's great I'm glad you got it sorted, I've seen similar problems before. To be on the safe side, I would also recommend changing the email password if it wasn't a rule you had set up previously.