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Aspiring Contributor
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Message 11 of 14

Re: Automatically downloading incoming emails

I use the standard BT anti-virus softare, Network Protect from McAfee

I have not yet disabled it as some (but not all) emails are getting through, which makes life complicated!

It may just be coincidence, but I note that the messages that don't get through do not follow my filter rules when they are forced to download by restarting Thunderbird.  Those that do get through seem to follow my filter rules

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Distinguished Sage
Distinguished Sage
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Message 12 of 14

Re: Automatically downloading incoming emails

It could be a rules problem. 

See link

https://support.mozilla.org/en-US/kb/cannot-receive-messages

I would be inclined to uninstall and then reinstall T'bird.

 

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Distinguished Sage
Distinguished Sage
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Message 13 of 14

Re: Automatically downloading incoming emails

You could try a different mail client. Stop T'bird and temporarily and try installing EmClient or Claws Mail and see if it is any different.

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Aspiring Contributor
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Message 14 of 14

Re: Automatically downloading incoming emails

Thanks for your suggestions.  I have reinstalled Thunderbird twice, with no improvement.  I only have one Rule set up, and that does not always work.  For security reasons I am reluctant to turn Firewall off.  As it is relatively easy to get round the problem by exiting and re-entering T'bird, I am inclined to live with problem for the time being, rather than download another email client

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