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Anonymous
Not applicable
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Message 1 of 3

BT Community Emails not reaching iCloud / Apple mail

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This issue seems to of re-occurred as I have an account already under paulfurlong79 however I am unsure of password and have tried many times to do forgotten password on it. No email comes through and nothing in spam folder. I have also tried creating a new account using my iCloud variant of my email address and again the email never arrives. 

Created this one under outlook .com and email came straight through.

 

Can someone help me reset my password on my normal account?? 

Post i am referring to is....

 

https://community.bt.com/t5/Email/BT-email-addresses-not-being-received-in-Apple-ICloud-email/td-p/1...

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NeilO
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Re: BT Community Emails not reaching iCloud / Apple mail

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Hi @Anonymous. I'm sorry the email is not arriving, I'll send you a private message in a moment so we can get this sorted.

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Anonymous
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Message 3 of 3

Re: BT Community Emails not reaching iCloud / Apple mail

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Thanks that would be great
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