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prabtcom
Contributor
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Message 1 of 3

BT - Different passwords in Edge & Chrome

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I have Edge and Chrome

Tonight Chrome asked me to change my BT password.

But then I had an attachment that Chrome couldn't open, so I thought I'll try Edge

Edge wouldn.t open with the new password, but did open with the old one.

I don't want to have two passwords for BT

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT - Different passwords in Edge & Chrome

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Why did Chrome ask you to change your password. BTMail and its use of passwords have nothing to do with Chrome.

Can you clarify how you received the message to change your BTMail password. 

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prabtcom
Contributor
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Message 3 of 3

Re: BT - Different passwords in Edge & Chrome

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Sorry, I can't remember how the message arrived, but I'm sure  it was from Chrome, not BT

Why I don't know, but the problem has resolved itself, and I now have one password !

Thanks

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