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123Bungle
Beginner
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Message 1 of 2

BT Email App

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Hi, recently installed the BT Email app, once I had set it up all my past emails flooded in from year dot !! How do I delete and stop this from happening please, thanks

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BT Email App

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The app will download all the emails that you have on the BT servers. It will only do this once and thereafter it will only download any new emails that you receive.

The only way you could have prevented that happening would have been if you had logged onto your BTMail account using a web browser and deleted the emails from there. This would have removed them from the BT servers and they would not have been available to have been downloaded.