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Message 1 of 5

BT Email - Monday 20 March 2023 - What has happened?

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I logged on today to BT email,  then a message came up and the look and feel has totally changed to something from the 90's.  What's going on?

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Message 2 of 5

Re: BT Email - Monday 20 March 2023 - What has happened?

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What was the message?

Nothing has been changed. Try clearing the history and cookies from your web browser.

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Message 3 of 5

Re: BT Email - Monday 20 March 2023 - What has happened?

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Hi there

I have done that, cleared history etc. and the display/format is really not user friendly, like I said, it's like a step back in the 90's!  Within the settings, there is nothing allowing me to change. On the top tab it just says AccessMail, doesn't look right at all.

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Message 4 of 5

Re: BT Email - Monday 20 March 2023 - What has happened?

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Have you tried a different browser?

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Message 5 of 5

Re: BT Email - Monday 20 March 2023 - What has happened?

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I found the answer! For some reason it changed my view to simple UI, I saw a button at the bottom of the email home page, saying to change it to rich UI. Never seen that before!

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