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ianm2
Beginner
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Message 1 of 3

BT Email app on Android phone.

I recently put the BT mail app on my mobile and after a couple of days I got a message saying that my authorisation token had expired and I needed to re-enter my credentials.

A text came from BT saying that my account had been compromised. When I got home I logged on via my PC and found that I needed to reset my password.

This was done and all is well, but the issue with the token still exists. Is this a scam? In which case I will delete the app and reload it.

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licquorice
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT Email app on Android phone.

As recommended on other threads, uninstall the BT email app and install Blue Mail

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ianm2
Beginner
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Message 3 of 3

Re: BT Email app on Android phone.

Thanks. I shall try that.

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