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nutterathome
Aspiring Contributor
812 Views
Message 1 of 9

BT Email

I logged in to the new BT Email did what I had to do then closed the page, on opening the page later I had to Log In again, this is happening all the time unlike the old way once logged in I could open and close the page and still be logged in. Is there an option to 'Stay Logged In' that I've missed or is this just BT being BT?

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8 REPLIES 8
vofsanity2
Recognised Expert
773 Views
Message 2 of 9

Re: BT Email

The box to tick to stay logged in has been removed.  From a security point of view this option was ill advised and should not have been there. It may come back but it is always advisable to logout after having done what you need to. 

An email client is far safer and convenient to use and logging in to webmail should only be used when there is no alternative.

Distinguished Guru
Distinguished Guru
767 Views
Message 3 of 9

Re: BT Email

It is back. See a couple of other forum threads and under WEBMAIL on this page.

 

Couldn't agree more about email clients.

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Distinguished Sage
Distinguished Sage
753 Views
Message 4 of 9

Re: BT Email


 Is there an option to 'Stay Logged In' that I've missed or is this just BT being BT?

And people wonder why their accounts get hacked!

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Oliver341
Expert
730 Views
Message 5 of 9

Re: BT Email


@licquorice wrote:

 Is there an option to 'Stay Logged In' that I've missed or is this just BT being BT?

And people wonder why their accounts get hacked!


 

Because they tick the box when on a public computer despite being told not to?

Oliver.
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lesleyj
Contributor
684 Views
Message 6 of 9

Re: BT Email

that link doesn't seem to be working?

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Distinguished Sage
Distinguished Sage
680 Views
Message 7 of 9

Re: BT Email


@lesleyj wrote:

that link doesn't seem to be working?


If its this link, then its working fine, as other people are accessing it.

The new BT Mail and calendar

 

You wont be able to access it from your workplace (In Newark maybe :smileywink:), is that is what you are trying to do. You will have to wait until you are connected to your BT Broadband line.

 

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lesleyj
Contributor
674 Views
Message 8 of 9

Re: BT Email

ah ok i'll try it from home later thanks

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lesleyj
Contributor
619 Views
Message 9 of 9

Re: BT Email

Just tried it and yes that link works but I stilll don't see the 'keep me logged in' box 😞

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