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Message 1 of 2

BT ID v Email Address

In trying to register my Kindle I am being told that I have entered the wrong password.The one I had given was the same  as my usual login to BT.. However the penny has just dropped. I should have given the password associated with my BT ID. But that was given  when I first signed   on BT. Which was years ago. Possibly in the time BT Telcom Gold.  My problem now being that I have forgotten that password. Si how can I  retrieve it.

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Message 2 of 2

Re: BT ID v Email Address

Hi @bootneck welcome to the community and thanks for posting. You can reset your BT ID password by following the forgotten password steps on this link. Post back and let me know how you get on.

Thanks

Neil

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