BT Internet email address not receiving emails from @live.ca
Hello, I'm trying to sort out a problem for my 85 year old mother in Canada and her 87 year old sister in England.
They communicate by email everyday and everything was ticking along until a few days ago when my Aunt who has a btinternet email address stopped receiving emails from my Mum who has an @Live.ca email address.
If my Mum replies to an email her sister gets it, but not is she sends a new email.
Any guidance would be most appreciated as they are driving me crazy lol