cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
neilg40
Aspiring Contributor
1,089 Views
Message 1 of 4

BT Mail App on iOS - multiple notifications

Hi,

I recently migrated to the new BT email from the BT Yahoo version, so the Yahoo app stopped working.

I installed the BT Mail app on my iPhone, and seem to get at least 3 and up to 5 pop up notifications for each email.

Anyone else had this, and know of a fix? I can't see anything in the BT Mail settings in 'Settings'

Thanks.

0 Ratings
Reply
3 REPLIES 3
licquorice
Distinguished Sage
Distinguished Sage
1,081 Views
Message 2 of 4

Re: BT Mail App on iOS - multiple notifications

The BT mail app is hopeless, uninstall it and use another mail app.

NeilO
Moderator
Moderator
1,061 Views
Message 3 of 4

Re: BT Mail App on iOS - multiple notifications

Hi @neilg40 welcome to the community and thanks for posting, I'm really sorry about the problems with the notifications in the new BT Mail app. That issue is currently being investigated and will be fixed in a future update, in the meantime please accept my apologies for any inconvenience caused. 

0 Ratings
Reply
NickRobins1
Beginner
983 Views
Message 4 of 4

Re: BT Mail App on iOS - multiple notifications

I now get 11 notifications. It's getting really annoying now. How long does it take to fix?

0 Ratings
Reply