BT Mail IMAP Settings Outlook 2016

[42Corporal]

I'm unable to set up BT Mail in Outlook version 2016.  I've tried various settings without success.  I know there were previous postings with this problem - anyone able to offer guidance to resolve?

[gg30340]

Please remove your email address in the screen grab you have posted. This is a public forum and you could end up being inundated with spam.

[gg30340]

Are you a BT Broadband customer or paying for your email through a BT Premium email account?

If you are a BT Broadband customer was the email account initially set up from your current BT Broadband account?

[42Corporal · Accepted solution]

Yes - I have persevered and on a further random attempt outlook has now accepted the account. Thanks for your support

[42Corporal]

Tried to do so shortly after posting but can't seem to edit. Thanks for concern

[gg30340]

I will remove your first message and have a moderator amend it when they come back on duty.

[42Corporal]

Grateful - Thanks