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42Corporal
Beginner
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Message 1 of 7

BT Mail IMAP Settings Outlook 2016

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I'm unable to set up BT Mail in Outlook version 2016.  I've tried various settings without success.  I know there were previous postings with this problem - anyone able to offer guidance to resolve?

imap settings outlook 2016.JPGUntitled.png

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 7

Re: BT Mail IMAP Settings Outlook 2016

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Please remove your email address in the screen grab you have posted. This is a public forum and you could end up being inundated with spam.

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gg30340
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Distinguished Sage
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Message 3 of 7

Re: BT Mail IMAP Settings Outlook 2016

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Are you a BT Broadband customer or paying for your email through a BT Premium email account?

If you are a BT Broadband customer was the email account initially set up from your current BT Broadband account?

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42Corporal
Beginner
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Message 4 of 7

Re: BT Mail IMAP Settings Outlook 2016

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Yes - I have persevered and on a further random attempt outlook has now accepted the account. Thanks for your support
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42Corporal
Beginner
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Message 5 of 7

Re: BT Mail IMAP Settings Outlook 2016

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Tried to do so shortly after posting but can't seem to edit. Thanks for concern
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gg30340
Distinguished Sage
Distinguished Sage
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Message 6 of 7

Re: BT Mail IMAP Settings Outlook 2016

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I will remove your first message and have a moderator amend it when they come back on duty.

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42Corporal
Beginner
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Message 7 of 7

Re: BT Mail IMAP Settings Outlook 2016

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Grateful - Thanks

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