BT Mail issues: Unable to send or logon via webmail.

[Mush247]

Hi,

Is there an issue with BT Mail?  I can received mails but  unable to send , all the mails stuck in Outlook  outbox. I tried login to webmail but unable to get on.

[gg30340]

Are you a BT Broadband customer or paying for your email via a BT Premium email account?

Have you tried logging onto your MyBT then going to "Your Products" then "Mail, manage". Once there do you see your email account?

[Mush247]

Yes I'm.

I can received emails via outlook but can't send all stuck in the outbox.

Very  slow to logon to webmail  via Chrome and OK via Edge

I can send emails ok via both browsers. 

[gg30340]

Do you have Outlook set up as an IMAP account or a POP3 account?

Have you tried deleting/moving the emails that are in your sent folder per chance it is one of them that is causing the problem.