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Message 1 of 12

BT Mail on ipad

Anyone know how you can just view an e-mail in your inbox without seeing the list of other e-mails in the inbox in the left hand pane???
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Message 2 of 12

Re: BT Mail on ipad

Sorry, forgot to mention that I am viewing BT Mail via My BT on ipad and not via ipad mail.
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Message 3 of 12

Re: BT Mail on ipad

If you are using a web browser try going to "change view" at the right hand corner and de-select "Conversation View".

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Message 4 of 12

Re: BT Mail on ipad

I believe that I did try that yesterday but will give it another go today.
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Message 5 of 12

Re: BT Mail on ipad

@gg30340. I deselected 'Conversation View' in the settings of BT Mail in My BT but nothing changed.
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Message 6 of 12

Re: BT Mail on ipad

Select " No Preview" view.

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Message 7 of 12

Re: BT Mail on ipad

There is no option for that (?).
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Message 8 of 12

Re: BT Mail on ipad

It should be in the same section you found the "conversation view". If there is nothing there it may be that you are using the mobile version on your ipad and you may have to switch to the full version to get the setting.

 

I have presumed that you are on BTMail and not BTYahoo. Use this link to check if you are not sure.

 

http://diagnostics.bt.com/login/?workflow=EmailChecker&s_intcid=con_searchpriority_genericmail?s_int... Con_community:Email and Apps:L2:BT.com:BT Email Checker

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Message 9 of 12

Re: BT Mail on ipad

Yes, I am definately on BT Mail. Do you know how I switch to the full version on my ipad? or will I have to fire up my laptop?
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Message 10 of 12

Re: BT Mail on ipad

I don't know about the iPad but the settings for that are usually at the foot of the page where it should give an option of full or mobile.

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