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lolwhite
Beginner
1,219 Views
Message 1 of 6

BT New email layout

Hi 

I have new bt mail layout, absolutely rubbush, so slow.

does anyone have issues when typing in body of email, in paragraphs, when it is sent

comes out in one line so frustrating!

Contacted Bt this morning and  heard nothing!!!

 

 

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5 REPLIES 5
New_To_UK
Aspiring Expert
1,190 Views
Message 2 of 6

Re: BT New email layout

Hi, are you saying when you send an email with multiple lines or paragraphs, the person receiving it sees the entire email in 1 line?

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lolwhite
Beginner
1,175 Views
Message 3 of 6

Re: BT New email layout

Hi
Yes exactly that
Type in multiple lines or paragraphs
When sent all in one line
Hate this new email layout so slow and long winded!!
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licquorice
Distinguished Sage
Distinguished Sage
1,166 Views
Message 4 of 6

Re: BT New email layout

Then why use it? 

As posted multiple times, use the right tool for the job, a mail client.

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lolwhite
Beginner
1,157 Views
Message 5 of 6

Re: BT New email layout

My email has only been like that from am today I hadn’t posted multiple times I had typed on few lines but when recipient received email the body of email is all on one line!! Im changing to sky now as I’m certain bt will not resolve this.
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New_To_UK
Aspiring Expert
1,147 Views
Message 6 of 6

Re: BT New email layout

Hi, one of my emails is on the new layout too and I’m not having this issue, tested this multiple times. Is this happening when you send to someone else too?

Also sky’s email service is the same as one of BT’s provider Yahoo but actually their integration is ridiculously shocking.

I wouldn’t make drastic moves over a small issue like this - surely there will be a fix for it! Some other forum threads have reported improvements since last week so BT may be tinkering in the background
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