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kr236rk01
Aspiring Contributor
612 Views
Message 21 of 33

Re: Feedback Re: BT Spam interception?

Thank you 🙂

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JohnC2
Moderator
Moderator
592 Views
Message 22 of 33

Re: Feedback Re: BT Spam interception?

Hi @kr236rk01 I've sent you a PM. Please can you check and reply back to let me know if this option is possible.

 

cheers

John

 

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kr236rk01
Aspiring Contributor
578 Views
Message 23 of 33

Re: Feedback Re: BT Spam interception?

Thanks John,

 

Where do I find the private messages please?

 

Every forum page is slightly different.

 

Thanks also for the telephone call.

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JohnC2
Moderator
Moderator
575 Views
Message 24 of 33

Re: Feedback Re: BT Spam interception?

Hi @kr236rk01 You will find an explanation Here on how to find and use the Private Messages.

 

Cheers

John

 

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kr236rk01
Aspiring Contributor
567 Views
Message 25 of 33

Re: Feedback Re: BT Spam interception?

I am signed in 🙂 I see no envelope icon anywhere 😞

 

Please advise.

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JohnC2
Moderator
Moderator
561 Views
Message 26 of 33

Re: Feedback Re: BT Spam interception?

Hi @kr236rk01 If you are viewing on mobile view then Go to Profile and on the drop down box select inbox.

 

If you are still having an issue getting it I will email it you so let me know.

 

cheers

John

 

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licquorice
Distinguished Sage
Distinguished Sage
558 Views
Message 27 of 33

Re: Feedback Re: BT Spam interception?

pm.jpg

kr236rk01
Aspiring Contributor
544 Views
Message 28 of 33

Re: Feedback Re: BT Spam interception?

Thanks Licquorice,

 

My BT page does not resemble the screenshots I have been forwarded, but I managed to find the envelope icon.

 

Thanks again.

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Cappuccino24
Contributor
490 Views
Message 29 of 33

Re: Feedback Re: BT Spam interception?

I've also been having this problem for the past year or two. I have tried to contact BT but they didn't know what I was talking about and just told me that the problem was with the person who sent the emails. I don't though know how many emails I have missed so it's hard to do much about it - not that I know what the sender could do anyway.


I would like to follow this up but I can't see any option to contact a moderator when I click on their name- it doesn't look like the screenshot?

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licquorice
Distinguished Sage
Distinguished Sage
486 Views
Message 30 of 33

Re: Feedback Re: BT Spam interception?

You can only contact the mods by personal invitation if they make the link available.

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