Why has my email format been changed? I hate it, it is clumsy, untidy and wastes valuable time and

[vrosbotham]

Why has the email format been changed?

[Tadpole63]

Yes you can still do that but you can't block the sender unless you open each one up. 

[pvm]

Could someone please explain the thinking behind the new email format? In every aspect it seems worse than the predecessor, and I fail to see any benefit.

[ShaunOM]

It's working for me too in Firefox and Windows 10. Just hover over the sender's name.

[Groo]

It's all very well BT saying they're working on it, but this all started in January & is getting worse not better. I now get an error message every time I try to delete an email.  Would be nice if they actually communicated with us.

[RogerH27]

You have to remember that BT is a communications company - but like other companies in the communication business they haven't got a clue about communication

[Groo]

Thanks RogerH27, that made me laugh!

[oldles]

RogerH27 , smiles here too, Big corporations  get to be top heavy with talkers , and then recruit more talkers , and sack doers. ( I was one of the latter ).   

[pk46]

If BT as a company had to start from scratch, they simply wouldn't exist. 

[davidrconnell]

Sorry but your reply does not relate to my problem.

In the new EM I need to select an email like I used to be able to by sender I can't do that in the new EM. I use Firefox to use BT Email. RGDS. David R Connell