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Aspiring Contributor
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Message 1 of 20

BT Yahoo Mail Clients not woirking in Australia

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HI,

 

BTYUM email addresses not working on MS Outlook or any email applications on mobile devices in Australia. This has happened only in the past one week. It has previously worked in Australia. Have any recent changes been made by BT which have affected this chnage. Any clue, anyone 😞

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Please remove the name and email addresses, this is a public forum.

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Aspiring Contributor
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Message 3 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Done. Is there any suggestion other than this. I mean related to the email settings 🙂

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Distinguished Sage
Distinguished Sage
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Message 4 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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To check if you can logon you should check to see if your email is working OK with webmail.

 

There were logon problems with Yahoo over the past couple of days.

 

See link for problems with Yahoo.

 

http://downdetector.co.uk/problems/yahoo-mail

 

I would suggest that other than turning your devices off and on that you do not do anything to your settings.

 

 

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Distinguished Guru
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Message 5 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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HI,

 

BTYUM email addresses not working on MS Outlook or any email applications on mobile devices in Australia. This has happened only in the past one week. It has previously worked in Australia. Have any recent changes been made by BT which have affected this chnage. Any clue, anyone Smiley Sad

 

 

Hi, welcome to the forums.

 

If, as you imply, you're still with BTYahoo, then try webmail access :-

 

https://mail.yahoo.com

 

That has been shown to "unlock" client/app access.

 

I assume you're in Aus temporarily on Business or Holiday?

 

There have been access issues abroad in the past, but I think that also related to webmail access - due to local telecoms blocking.

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Aspiring Contributor
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Message 6 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Hi,

 

The webmail is working fine. Its only the email clients that are affected.

 

 

Thanks

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Aspiring Contributor
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Message 7 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Both MS Outlook and Apple Mails.

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Aspiring Contributor
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Message 8 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Temp business in Australia. Not sure when I'll be back in the UK. So need access to the emails in Aus 🙂

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Aspiring Contributor
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Message 9 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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You may want to have a look at my thread also - my conclusion is that there is some sort of geo block being applied.  If you have a UK VPN it may be worth trying it.

https://community.bt.com/t5/Email/iPad-Thunderbird-and-Android-partial-failing-to-log-in-since/td-p/...

 

Your problem looks similar to mine though I am in Europe.

 

Rob

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Aspiring Contributor
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Message 10 of 20

Re: BT Yahoo Mail Clients not woirking in Australia

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Will try this. Thank you  🙂 

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