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Hugh758
Aspiring Contributor
828 Views
Message 41 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

@PaddyB 

Hi

I cleared all browsing data, logged back in to my email account and no difference.

Cannot paste screenshot due to file size limit.

 

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PaddyB
Moderator
Moderator
823 Views
Message 42 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

Hi @Hugh758,

Can you try saving the image as PNG and that should do it? If that doesn't work can you drop me a PM with the screenshot?

Thanks

PaddyB

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Sue036
Aspiring Expert
797 Views
Message 43 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

Hi Paddy,

I also still have the same problem. Have tried clearing all browsing data but that's made no difference. Will attempt to send a screen shot via PM.

Sue
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unwina
Expert
771 Views
Message 44 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

 

As others have said  I still have same issues both before and after resetting cookies and cache as requested. I've sent my further comments and some screen shots and photos showing both the Initial 2 passes that affect the labels and also its more obvious in folders as well as emails are more spaced apart.

Hope this helps

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KernowChris
Expert
761 Views
Message 45 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

Ditto here too, for several days. 

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SeanD
Community Manager
Community Manager
744 Views
Message 46 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

Good morning Folks,

Thank you for your continued patience while we investigated this issue.  Your help in providing information and screenshots has proved very useful.

Yahoo have now confirmed that they believe they have identified a bug within the Chrome browser which is causing this issue.  Yahoo has now raised a ticket with Google to investigate.

I am unable to share a timescale of when the problem will be resolved but as soon as I receive an update I will let you all know.

Please bear with us.

Cheers

Sean

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Hugh758
Aspiring Contributor
738 Views
Message 47 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

When we identified the issue did not occur when using Microsoft Edge I flagged it to Chrome support.

No response of course.

Hopefully Yahoo will have more success than I did. 

unwina
Expert
712 Views
Message 48 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

@SeanD ,

Thanks Sean for the update.

Very curiously I noticed "Yesterday" was actually working correct ok late last night and early this morning ( 26th/27th 11:30pm-01:30am) but further down the list things were still skewed.

It's actually back to behaving badly today now but it's encouraging that Yahoo have identified the issue. I'm not wholly convinced its a chrome Issue but I guess we'll see. If it is chrome then my guess is that it may not be fixed very quickly.  

Anyway thanks for the update and please thank our guys who were dealing with this for us all.

 

KernowChris
Expert
635 Views
Message 49 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

I believe the issue is now fully resolved, others who were similarly affected might want to check and verify that my statement is correct. 

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Hugh758
Aspiring Contributor
628 Views
Message 50 of 60

Re: BT Yahoo Mail - 'Yesterday' is a day out ...

@KernowChris 

Not FULLY resolved.

Today's messages are correct but Yesterday shows messages from the previous two days.

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