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jlovie
Aspiring Expert
2,175 Views
Message 1 of 143

BT Yahoo emaiils duplicated in trash folder

Some time starting yesterday, all the emails in my inbox are duplicated in the Trash folder.

 

This is very confusing when checkimg that emails haven't accidentally ended up in trash.

 

Anyone else having this problem?

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142 REPLIES 142
djh22
Recognised Expert
2,167 Views
Message 2 of 143

Re: BT Yahoo emaiils duplicated in trash folder

No 'cos nobody emails me :smileysad:

 

What email client are you using on your PC ?

 

Del.

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jlovie
Aspiring Expert
2,164 Views
Message 3 of 143

Re: BT Yahoo emaiils duplicated in trash folder

I uise webmail to preview them, and download anything I want to keep to Thunderbird.

 

I could understand email being left in my inbox after downloading to Thunderbird, but it seems strange that they're being moved to the Trash folder.

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GQuagmire
Newbie
2,161 Views
Message 4 of 143

Re: BT Yahoo emaiils duplicated in trash folder

Your not the only one.

 

My emails are being delivered directly to my trash and anything in my inbox is being move to the trash as well.

 

Also, trash which has been deleted and emptied is returning!!

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jlovie
Aspiring Expert
2,155 Views
Message 5 of 143

Re: BT Yahoo emaiils duplicated in trash folder

At least I now know it's just not me then.

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Deets55
Contributor
2,137 Views
Message 6 of 143

Re: BT Yahoo emails duplicated in trash folder

Have just noticed this morning that the same thing is happening to all my e-mails.  A copy of every message that I receive has begun to automatically appear in the Trash folder after I have downloaded them into my MS Outlook.  It has always been fine until this morning.  I have not changed any settings in Outlook nor in the online BT Yahoo Mail settings.  What on earth is going on now?  Anyone from BT monitoring these threads have any clues/solutions?

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spackhead
Contributor
2,123 Views
Message 7 of 143

Re: BT Yahoo emails duplicated in trash folder

same thing happening here too.

 

 

seems to have started overnight

 

wonder if its anything to do with the new btyahoo mail update

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Deets55
Contributor
2,119 Views
Message 8 of 143

Re: BT Yahoo emails duplicated in trash folder

 

Which new BT Yahoo Mail Update might that be then?

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Deets55
Contributor
2,121 Views
Message 9 of 143

Re: BT Yahoo emails duplicated in trash folder

Have just contacted BT Call Centre (India), but representative was unable to resolve issue over phone or even by remotely taking over my PC.  Matter is now being escalated to higher level and I have been informed to expect a phone call in the next 24-48 hours for further assistance.  Watch this space!

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spackhead
Contributor
2,117 Views
Message 10 of 143

Re: BT Yahoo emails duplicated in trash folder

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