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fedrightup
Beginner
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Message 1 of 4

BT Yahoo problem

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This afternoon I was retreiving some old email attachments, when I had finished, I returned to my inbox and all previously read emails have dissappeared and only new emails are showing. I can open new emails but I cannot delete them or do anything else with them nothing is working.

I have shut down and restarted my computer but nothing has changed, except the emails that I had opened now appear unopened,

none of the controls on the "email dasboard" are working either.

Is this a general fault or something unique?

 

 

 

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3 REPLIES 3
fedrightup
Beginner
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Message 2 of 4

Re: BT Yahoo problem

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After posting on here I went to my Bt Yahoo email on another computer its OK, so I then opened it with a different browser ( microsoft edge) on the original computer its ok.

There must be a problem between google chrome and BT yahoo any ideas ?

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gg30340
Distinguished Sage
Distinguished Sage
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Message 3 of 4

Re: BT Yahoo problem

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Try clearing the cache/cookies/history in Chrome.

  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
fedrightup
Beginner
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Message 4 of 4

Re: BT Yahoo problem

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Thanks   

That worked - much relieved and not fedup anymore

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