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jethro
Contributor
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Message 1 of 3

BT e-mail app - Problems with Contacts and Share

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Usinig BT e-mail App ( up-to-date ) on Android ( Samsung G10 )

1. CONTACTS  I can't find a way to save contacts from e-mails received within the App - i.e. new sender whose address I want to keep in my contacts. Also I can't copy an e-mail address embedded in an e-mail trail -  however a long press will bring up the choice of e-mail apps to use for replying to the embedded e-mail!

So please how do I save contacts from e-mails in the BT e-mail App?

2. SHARE Using either Chrome or the Google search browser I cannot share links using the BT e-mail App.- That is :

a. Go to required page

b. Select Share - array of options presented e.g. Gmail, WhatsApp, BT e-mail ..

c. Select BT e-mail - opens blank new message page but either the new message has no link attached ( Google Search ) or an incomplete link  ( Chrome ) 

d. Share works fine with both WhatsApp and Gmail - complete link is attached as soon as the new message is iopened

This seems like a bug ?

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT e-mail app - Problems with Contacts and Share

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You may get a better response by contacting the BTMail app team directly

 

Developer:
 Email address:  emailsupport at bt.com

 

BT Alexander Bain House
15 York Street Atlantic Quay
Glasgow LANARK G2 8LA

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jethro
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Message 3 of 3

Re: BT e-mail app - Problems with Contacts and Share

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@gg30340 - good call - I worked with that team (probably morphed now) many years ago when I worked in BT.

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