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Message 1 of 2

BT email app

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Hi I have recently left BT but kept my BT email address by using premium service for £7.50 per mth . However when I sign into the app I now get an on screen banner saying “you are on the basic email service “ and the app lets me either cancel the request or go into a menu that states premium is a paid for service , but I have already subscribed to it . Hope that makes sense 

 

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Message 2 of 2

Re: BT email app

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Give the Premium mail team a call on 0808 100 6778 - Monday to Friday 9am to 9pm, Saturday and Sunday 9am to 6pm

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