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rich1608
Contributor
10,143 Views
Message 1 of 33

BT email down?

Hello

Is there currently a problem with btinternet.com email? Mine isn't working at all although broadband is fine. I tried logging in to use it via webmail and that doesn't work either. According to the status update line 0800-169-0199 there are no problems as of 16.45 today. It's doing exactly what it did the last time there was a major server problem.

Thanks

Richard

32 REPLIES 32
V_Meldrew
Recognised Expert
10,032 Views
Message 2 of 33

Re: BT email down?

Its ok in my area

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PeckhamRose
Aspiring Contributor
9,983 Views
Message 3 of 33

Re: BT email down?

According to some map I saw on Yahoo the whole of UK is down but I can not get my web based mail; it says there is an error.  Temporary Error 15.  Problem further is that I can not get one of my email addresses on Windows Live Mail or my phone anymore! So I have to get it via Web Based mail and today I can not even do that.

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Distinguished Sage
Distinguished Sage
9,967 Views
Message 4 of 33

Re: BT email down?

Are you on BTYAHOO Mail or were you migrated about 4yrs ago to BT MAIL?

are you still a bt broadband customer 



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rich1608
Contributor
9,967 Views
Message 5 of 33

Re: BT email down?

If I log in to webmail online I just get a blank screen with "SAML 2.0 Auto-POST form" in the header. That's what happened when there was a server problem last time. I am in Tunbridge Wells in Kent.

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PeckhamRose
Aspiring Contributor
9,956 Views
Message 6 of 33

Re: BT email down?

I am a BT Broadband customer; ie. email is xxxxxx@btinternet.com

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rich1608
Contributor
9,901 Views
Message 7 of 33

Re: BT email down?

I use BT Broadband and my email is @btinternet.com if that's any help. I also use a @Yahoo.com address and I can't access that either. Looks like there is a major system failure.

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RogerBlake
Beginner
9,885 Views
Message 8 of 33

Re: BT email down?

Email not working here either - Ewell, Surrey exchange. Neither webmail nor IMAP email works. Been a couple of hours at least.

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rich1608
Contributor
9,851 Views
Message 9 of 33

Re: BT email down?

The status update line now says there is a problem so BT are aware of it.

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manintheknow
Contributor
9,719 Views
Message 10 of 33

Re: BT email down?

Yup, my outlook and the webmail versions are both kaput.  Looks like a quiet evening.....