Dreadful service and the new webmail update is not fit for purpose.
Apparently I'm the only one to have any problems though!
(My webmail is still down in Epsom Surrey KT17 although IMAP email is now working.)
Just received welcome email from BT to new eMail as I have just been moved from BT Yahoo this morning!
Now cannot log in to WebMail - seems to struggle and time out. IMap is working but extremely slowly. Takes minutes to recognise login password.
I managed to log in earlier this morning bur now unable to either using MS Outlook or BT webmail. Never had this problem before switch from Yahoo to BT mail.
@licquorice MS Outlook did download new emails received since last night (i.e. since after I had shut my PC down) but, as I said, that was at the second attempt. It is taking a AWFUL long time to synchronise each time (I'm using IMAP), and still can't log in to BT webmail via a browser (I usually like to see whether anything has gone in to spam, or whether any spam has got in to my inbox before opening Outlook).