cancel
Showing results for 
Search instead for 
Did you mean: 
scooby66
Aspiring Contributor
118 Views
Message 1 of 4

BT email

I changed the password for my BT account not realising that this changed the password to access my email account as well.  After this, emails on my Macbook (2009 version) were not being updated. Trying to fix this - I clicked something (!) only for all the emails in the inbox to disappear!

I've tried re adding the email account in Internet accounts but it just gives the error - Account already exists.

From the Q&A's on this forum i think there is known problem with old Apple devices.  

Is this the case? 

thanks for any help at all.

HR

0 Ratings
Reply
3 REPLIES 3
Distinguished Sage
Distinguished Sage
109 Views
Message 2 of 4

Re: BT email

Can you access your email account using web mail



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
Reply
scooby66
Aspiring Contributor
69 Views
Message 3 of 4

Re: BT email

Yes it works on webmail.  It also works on my iPhone and iPad 

0 Ratings
Reply
scooby66
Aspiring Contributor
68 Views
Message 4 of 4

Re: BT email

Oh and thank-you for your reply!! 🙂

0 Ratings
Reply