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licquorice
Distinguished Sage
Distinguished Sage
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Message 21 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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I suspect @Andy_N  means BT are checking the source IP of the attempted phishing report. As your public IP address changes, so does whether you can send the report email or not.

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Andy_N
Distinguished Guru
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Message 22 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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@licquoricewrote:

I suspect @Andy_N  means BT are checking the source IP of the attempted phishing report. As your public IP address changes, so does whether you can send the report email or not.


I was effectively replying to the moderator. AFAIK the phishing email address isn't supposed to block anything.

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jjgraphics
Recognised Expert
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Message 23 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Problem has returned again this morning:

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpb1.bt.com for the following reason:

    5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

    <phishing@bt.com>
Reporting-MTA: dns; sa-prd-fep-049.btmx-prd.synchronoss.net
Arrival-Date: Sun, 11 Apr 2021 08:47:21 +0100
Received-From-MTA: dns; sa-prd-rgout-004.btmx-prd.synchronoss.net (10.2.38.7)

Final-Recipient: RFC822; <phishing@bt.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtpb1.bt.com (213.121.32.100)
Diagnostic-Code: smtp; 550 5.5.0 550 5.7.1 Requested action not taken: message refused

 

This was the result when my wife forwarded a phishing e-mail from one of her addresses.

John

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Radiant
Contributor
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Message 24 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Unless you're curious to get to the bottom of this, why not forward your suspect e-mails to report@phishing.gov.uk 

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jjgraphics
Recognised Expert
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Message 25 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Yes, I'm aware of that alternative, but as the BT one normally works faultlessly, I 'd like to get to the bottom of the current behaviour.

John

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jjgraphics
Recognised Expert
277 Views
Message 26 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Same problem again today:

 

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpb1.bt.com for the following reason:

    5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

    <phishing@bt.com>
Reporting-MTA: dns; sa-prd-fep-041.btmx-prd.synchronoss.net
Arrival-Date: Mon, 12 Apr 2021 08:07:39 +0100
Received-From-MTA: dns; sa-prd-rgout-001.btmx-prd.synchronoss.net (10.2.38.4)

Final-Recipient: RFC822; <phishing@bt.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtpb1.bt.com (213.121.32.95)
Diagnostic-Code: smtp; 550 5.5.0 550 5.7.1 Requested action not taken: message refused

John

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licquorice
Distinguished Sage
Distinguished Sage
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Message 27 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Have you tried changing your public IP address by disconnecting the hub from line for half an hour or so?

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jjgraphics
Recognised Expert
273 Views
Message 28 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Yes, several times.

John

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jjgraphics
Recognised Expert
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Message 29 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Still bouncing back from phishing@bt.com:

 

We could not deliver your message as the email provider of the person you were trying to send to has rejected it. If you have tried to send to multiple people, we have listed the people who did not get the message below and the reason.

Your message was rejected by smtpe1.intersmtp.com for the following reason:

    5.5.0 550 5.7.1 Requested action not taken: message refused

The following recipients did not receive this message:

    <phishing@bt.com>
Reporting-MTA: dns; sa-prd-fep-048.btmx-prd.synchronoss.net
Arrival-Date: Tue, 13 Apr 2021 08:47:33 +0100
Received-From-MTA: dns; sa-prd-rgout-002.btmx-prd.synchronoss.net (10.2.38.5)

Final-Recipient: RFC822; <phishing@bt.com>
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtpe1.intersmtp.com (213.121.35.73)
Diagnostic-Code: smtp; 550 5.5.0 550 5.7.1 Requested action not taken: message refused

 

John

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annebria
Beginner
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Message 30 of 32

Re: BT "phishing@bt.com" rejecting forwarded phishing e-mails MODS ATTENTION, PLEASE!!

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Will someone at BT take ownership of this problem, please? The lack of attention, care, or concern sets a very bad example and is disgraceful. We are now 3 months further on and the rejection by the site we are told to report to continues in the same form - apace. Basically, no-one at BT cares and are doubtless swamped by spam messages and have given up. As senior Managers at BT have told me (personal experience) in the past, BT is such a behemoth that the left hand does not know what the right hand is doing. One guy even told me he couldn't wait for retirement as the whole thing was out of control. Basically, there is no hope. We (out here) use the system but we just have to patrol and control it ourselves. Seeking help from BT staff (other than roadside engineers who are gold dust and try really hard) is a complete waste of time. As for spam we just all need to be more vigilant and suspicious of everything. Get your answers from Google searches. BT admin staff are a complete waste of time.

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