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Crompo67
Newbie
331 Views
Message 1 of 4

BT stopping me from receiving emails from debenhams

My wife has placed orders with Debenhams and has been told by Debenhams customer services that BT is Blocking emails from Debenhams. There was no other info from Debenhams customer service and they said she should ring BT!
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
321 Views
Message 2 of 4

Re: BT stopping me from receiving emails from debenhams

Have you checked in your spam folder for the email. If it is not there you would need to get more information from Debenhams about why they think BT are blocking the emails and what if any error messages they are getting along with what they have done if anything to have their emails unblocked by BT.

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Crompo67
Newbie
307 Views
Message 3 of 4

Re: BT stopping me from receiving emails from debenhams

Yes have checked Spam folder!!
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annegray01
Aspiring Expert
274 Views
Message 4 of 4

Re: BT stopping me from receiving emails from debenhams

BT are blocking far too many emails!

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