I have a new btinternet email account and have one message to read. There is no preview, and I have not found a way to open the email. What am I doing wrong?
As has already been stated, single click on the email in the list of emails and it will open.
If you want a preview you need to go to "Change View" at the right hand side and select where you want the preview to be placed. Once you have done that you should get a preview when ever you single click on the email.
If you double click on the email it will open in a new box/window.
Point taken - this is complete **bleep**! I've done what has been suggested with no success at all. So I won't be using btinternet email...
I must say that BT broadband isn't much better, and I can't wait for Virgin fibre to reach my part of the world, which is imminent fortunately. I will be very happy not to have the aggravation of BT in my life!