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Astrantia8
Beginner
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Message 1 of 3

BTYAHOO migration to BTMAIL

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In two months time it will be 36 months (3 years) since I was advised that my BTYAHOO email account would be migrated to BTMAIL. This evening I contacted BT via the chat line & was told that there would be no more migrations. I would have to remain with Yahoo. Surely, as a BT Customer I should have my emails through them?

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BTYAHOO migration to BTMAIL

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BT are supplying you an email account. In your case it is a BTYahoo account which is supplied to BT by Yahoo. New customers or those that were migrated before the migration stopped have a BT email account supplied by Critical Path.

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Astrantia8
Beginner
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Message 3 of 3

Re: BTYAHOO migration to BTMAIL

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Many thanks for explanation; when I contacted BT via the chat line, their reasons were very unclear and did not make sense to me.

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