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Badtoe
Beginner
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Message 1 of 2

BTinternet account not receiving from oneandone.com

Setting up a mailing list from our ionos based website involves it sending the invite email from the mailing list manager at  no.reply@oneandone.com to each invitee. That address can't be changed and I can't see what it sends.

Everyone has got the invite except for any btinternet accounts which get nothing. Not in SPAM either. Have setup safe senders and added to contacts to now avail. Just spent 45 minutes with Ionos support but they don't understand where it's going either! Any ideas before I look for a different mailing list solution?

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: BTinternet account not receiving from oneandone.com

Contact the BT Postmaster and see if they are able to help.

See link 

BT Email - best practices for postmasters and senders of email | BT Help