cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
970 Views
Message 1 of 10

BY Mail, freezing and cursor moving

Within the last week my email has changed for the worse. 

Using a laptop

It is taking much longer to open up when first logging in.

Some email addresses are no longer recognized and invalid.

When typing the cursor freezes and eventually appears at the beginning of the email. looks like it is happening when auto save is processing.

Any ideas?

 

 

0 Ratings
Reply
9 REPLIES 9
937 Views
Message 2 of 10

Re: BY Mail, freezing and cursor moving

Stop using webmail and use the proper tool for the job, a mail client

0 Ratings
Reply
929 Views
Message 3 of 10

Re: BY Mail, freezing and cursor moving

If you are using a web browser and your email web page has recently been updated try clearing your web browsers history and cookies.

837 Views
Message 4 of 10

Re: BY Mail, freezing and cursor moving

Same for me.  Replying to an email is now not possible. Did you have any luck?

0 Ratings
Reply
733 Views
Message 5 of 10

Re: BY Mail, freezing and cursor moving

 @licquorice  really helpful 🙄

724 Views
Message 6 of 10

Re: BY Mail, freezing and cursor moving

Perhaps if you tried it you would realise that it is.

0 Ratings
Reply
715 Views
Message 7 of 10

Re: BY Mail, freezing and cursor moving

the original poster asked for help with web mail your comment was irrelevant and unhelpful, you know the saying about not having anything nice to say same applies to being helpful
710 Views
Message 8 of 10

Re: BY Mail, freezing and cursor moving

@Tappets 

go into the settings and click on "Mail" and change the "Auto save draft" time to five minutes to see if that helps.

Remember to click "Save".

At least it will give you more time to complete your email and send it, its definitely a problem with auto save

if you look at a saved mail after a crash its in HTML not text

HTH

0 Ratings
Reply
709 Views
Message 9 of 10

Re: BY Mail, freezing and cursor moving

Given there is nothing I can do about webmail, the advice was neither irrelevant or unhelpful. Why would you drive a smelly clapped out Trabant when you could drive a Ferrari for free.

 

0 Ratings
Reply
702 Views
Message 10 of 10

Re: BY Mail, freezing and cursor moving

@licquorice 

I have neither the time or patience to explain if you don't understand 🙄

0 Ratings
Reply