Hi, I don't get inundated with spam mail, but I've noticed in the last few weeks that the same spam mail is in my inbox every week, and no matter how many times I block these emails they still keep appearing in my inbox. As well as this, I am missing some genuine emails, because they go straight to the spam folder, and again no matter how many times I mark them as 'not spam', they end up there. It's very frustrating! What can be done about this, please?
Did you get this problem solved. It is driving me crazy; 66 emails overnight, 60 of which should have been in spam. Plus some genuine emails are going to spam instead of inbox. started happening August time. spoke to BT who said mark as spam or not as spam whichever applies and this will sort it. spent ages doing this to no avail. I also "block" the senders but it stills goes to my inbox. I am seriously considering cancelling my BT broadband and going with another provider. Any help would be really appreciated. Several friens having similar problems so definately a BT problem.