Bt Email font changes

[NatashaG]

Why all of a sudden is BT now using Times New Roman for some of its email text on each folders page? It's so much harder to read. I notice it's also being used in other areas to...!

[jilly4]

Any ideas why the font on my emails should have changed overnight?  All suggestions welcome.

[KenHunter]

I have the same, how frustrating. I have visual difficulties and this new font is not easy on my eyes. Did you manage to work out how to change it back?

[Jules63]

Why has many of displayed fonts changed to Times New Roman? Can I re-set this?

[landie57]

I have the same problem and cannot find any way to change it.

I guess its just another feature of the new emai system designed to drive customers away from BT webmail.

[JasonS]

So it's not just me then!  It does look terrible in my inbox, and I can't see anything obvious to change it back 😞

[PeteTH]

Yes, totally agree; Times Roman - a serif font - is totally unacceptable, and presumably unnecessary?

[jilly4]

At least I'm not alone! I can't find a way to change it back either!

[rbz5416]

If you look at the web site in general as well as these forums, you'll see it's been applied globally. I can only guess that the primary school computer club that BT seem have commissioned as webmasters are experimenting again...

[ParkBVP]

The font on my email web interface seems to have changed to a serif font.  How do I change it back to a non-serif font such as Arial?