I established BT 76 MB infinity service in February and since then have experienced regular problems printing and sending out emails. When my laptop is connected via ethernet, I cannot send out emails even though I've verified my personal (not BT) email addresses. However, when connect via wireless, I can send emails.
I have the opposite problem with my printer. If I am connected wirelessly, I can't print to my Epson WF-3520 and get a message "communication error - printer offline" but once I connected via ethernet cable, I can print successfully. If I haven't printed for a period of time, I get a printer offline error even though my printer is on and have to delete the printer from my printer list in system preferences and reinstall in order to print.
This means I am constantly connecting and disconnecting the ethernet cable from the hub. As well, I sometimes have connection problems with my powerline adapters.
Time-wasting and frustrating, I have never had so many problems with an internet connection before!
Does anyone have any idea how to fix these issues?
Side note - I just did a speedtest it appears I get faster speeds when connected wirelessly vs. ethernet (59 down, 17 up vs 49 down, 12 up). Should be the opposite, shouldn't it?
Re: Bt Home Hub 3 (type A) - email and print problems
just a follow-up, after a month of continuous email and print issues, i replaced the BT Homehub 2 with a TP Link WDR 3600. No more problems with sending email or printing to the Epson printer. Also finally able to complete a time machine backup to the NAS drive I bought a couple months ago. I had thought that problems connecting and staying connected to NAS were due to the NAS but it wasn't. It was all due to the BT homehub 2! Horrible that I have to buy my own router but judging by other posts, many others have had to do the same. BT quality of equipment and service a real letdown.