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bruceGardiner
Beginner
1,161 Views
Message 1 of 5

Bt mail with windows 10 and outlook

I use outlook to receive and send btinternet.com emails, since upgrading to windows 10 I have not been able to send emails they get stuck in the outbox.  If i run the test account this works has anyone else had this problem does anyone know the solution?

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4 REPLIES 4
Distinguished Sage
Distinguished Sage
1,159 Views
Message 2 of 5

Re: Bt mail with windows 10 and outlook

This has been suggested for Outlook 2013 in another thread.

 

This seems to be quite a common problem after upgrading to Windows 10. Most people have been able to fix it by opening a command prompt as administrator and running:


sfc /scannow

 

This finds and fixes some supposedly corrupt system files. After a reboot Outlook will send email again.

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bruceGardiner
Beginner
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Message 3 of 5

Re: Bt mail with windows 10 and outlook

Thank you for this I will try.

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bruceGardiner
Beginner
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Message 4 of 5

Re: Bt mail with windows 10 and outlook

Thank you very much for this, I ran the scannow and it has worked after finding corrupt files.  Having spent 20 mins on the phone to BT it would be very useful if they take note of this.

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Distinguished Sage
Distinguished Sage
1,094 Views
Message 5 of 5

Re: Bt mail with windows 10 and outlook

To be fair, its not really a BT problem (which makes a change).

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