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VBrantuo
Beginner
562 Views
Message 1 of 3

Btinernet.com Email not working or recognised!! Help

Hello,

I have had my email ever since I got internet... no seriously since I was about 13 years old I am now 27 and I have been using this email account since! I have not changed anything regarding my username over these years and now I have not been able to log in for months. BT are'nt helping me as I keep going in circles...

Can you please help me as soon as! I logged in via Yahoo mail and Btinternet mail so I don't know if there is a difference but either way I used to be able to log in at least!

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2 REPLIES 2
gg30340
Distinguished Sage
Distinguished Sage
556 Views
Message 2 of 3

Re: Btinernet.com Email not working or recognised!! Help

Which email system are you on. Is it BTMail or BTYahoo?

Did you use the email account on a regular basis. If not used in a 90 day period it will have been deleted.

What happens when you try to log on via this link?

BT Email

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leaddclu
Beginner
508 Views
Message 3 of 3

Re: Btinernet.com Email not working or recognised!! Help

Thank you - that link worked well

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