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cjknight1980
Beginner
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Message 1 of 3

By email problems

Anyone experiencing problems with there BT email? I’ve not been able to receive or send since 0615 yesterday. Tried on iPhone mail app and online with webmail but nothing. 

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JohnC2
Moderator
Moderator
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Message 2 of 3

Re: By email problems

Hi @cjknight1980  welcome to the forum and sorry you could not send emails. 

Are you still experiencing this problem?
If yes do you get any error message or code when you try to send?

cheers

John

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cjknight1980
Beginner
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Message 3 of 3

Re: By email problems

Hi

 yes I’m still having problems but having spoken to BT it’s not been escalated to tier 2 support. It seems that email account has become attached to a different BT ID which is a bit worrying. The only error message I get is “server outage”

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