By login

[reham6]

Why do I have to keep logging on to my emails ?

I get a notification ‘ Token expired’

This has only started recently.

[NeilO]

Hi @reham6 I'm really sorry you're getting the Token expiry error message, I can appreciate the inconvenience this must be causing you. There is a problem with the email app which is causing this error on iOS devices, the app team are working on a fix for this which will be released in the next update.  

[reham6]

Thanks for that. I’ll wait in anticipation.

[gg30340]

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@reham6 wrote:

Thanks for that. I’ll wait in anticipation.

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Rather than waiting you would be better to uninstall the BTMail app and use your device's own email app which has been tried and tested and just works.