cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
264 Views
Message 1 of 2

Can't Access Email

Hello I'm getting an error when recovering my email, that I haven't used in a while. I can get the pin, but I can't seem to reset the password.

 

RobF1_0-1731541759870.png


I have made a password completely new and following all the rules

Thanks!

0 Ratings
Reply
1 REPLY 1
216 Views
Message 2 of 2

Re: Can't Access Email

If your email account has not been used it will have been deleted. All you will be able to do is reuse the email address.

See link.

https://www.bt.com/help/email/why-has-my-bt-email-address-been-suspended-or-deleted-#:~:text=This%20....

 

0 Ratings
Reply