@zantedeschiawrote:
Hello,
I am unable to access my btinternet email via outlook or gmail (the latter on my phone) - but when I checked webmail it's working fine. I'm assuming it's a bt problem because both outlook and gmail have started having problems simultaneously. Is this one of those temporary problems that'll just resolve itself, or should I be doing something about it?
Thanks.
Hi, welcome to the forums.
This sounds like a typical issue that affects people from time to time. The forum advice is to do nothing, no settings changes, no password changes, no remove/re-add apps or accounts etc.
The problem is almost certainly temporary as it was working, and now not. The issue can last anything from a few minutes, a few hours to a few days.
The thing to do is to perhaps stop any smart devices from auto-polling, and do a manual email check on one device every hour or so. When you get access, then return all devices to normal function.
