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Calrob
Newbie
240 Views
Message 1 of 4

Can't access my e-mails

Started having problems accessing e-mails in the last couple of days.
When I click on 'Email' in BT.com, I get the following message;
"The server's security certificate is not yet valid!"
In the browser, it shows https://signin1.bt.com/login/emailloginform - the https part has a line through it.

This has never happened before now and I can't recall changing settings etc.

Would be very grateful if someone is able to tell me how to fix this.

Thanks
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
239 Views
Message 2 of 4

Re: Can't access my e-mails

What happens when you click the "email" button at the top of this page?

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Calrob
Newbie
231 Views
Message 3 of 4

Re: Can't access my e-mails

Should have clarified - it's only when I use my PC - works okay from my I-pad
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Distinguished Sage
Distinguished Sage
227 Views
Message 4 of 4

Re: Can't access my e-mails

First of all, check your date and time on your computer and make sure that it is correct. If it is not correct then correct it and then check whether it resolved your issue or not

 

If you are using Internet Explorer then follow the below given procedure:

  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the Advanced tab, in the Security section, make sure that the Check for server certificate revocation check box is cleared. Also, make sure that the Use SSL 2.0 and the Use SSL 3.0 check boxes are selected.
  4. Click OK.
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