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WelshLady1
Beginner
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Message 1 of 5

Can't delete BT Yahoo email addresses

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I have 2 BT Yahoo email addresses which I no longer use and want to delete. I used the 'delete' button waited 60 days but the addresses are still showing and are still active. I contacted BT 'live chat' this morning explained everything and the lady I spoke to, said the addresses were now deactivated. They're not! I can still log in and they still show as being active. Any advice/help would be greatly appreciated. Thanks

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4 REPLIES
Moderator
Moderator
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Message 2 of 5

Re: Can't delete BT Yahoo email addresses

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Hi @WelshLady1 sorry the email addresses you deleted have not dropped off after the 60 days. Please click on my profile and select the contact the mods option. 

When completing the form please include the email addresses that need to be deleted off your account.

Cheers
John

Community ModeratorJohnC
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WelshLady1
Beginner
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Message 3 of 5

Re: Can't delete BT Yahoo email addresses

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Thanks John I've completed the form and submitted it
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WelshLady1
Beginner
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Message 4 of 5

Re: Can't delete BT Yahoo email addresses

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Email addresses have now been deleted thanks very much for your help

Moderator
Moderator
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Message 5 of 5

Re: Can't delete BT Yahoo email addresses

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You are more than welcome @WelshLady1,

Take care and have a great weekend Smiley Happy

Thanks

DanielS

Community ModeratorDannyS
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Help others by clicking on ‘Mark as accepted solution’
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Make sure you are logged into the forum otherwise you will not see our contact link when a moderator offers help. When sending us your details please don’t send a Private message (PM), we can’t deal with account/service issues via PM so please use the contact link. Thank You
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