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WelshLady1
Aspiring Contributor
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Message 1 of 5

Can't delete BT Yahoo email addresses

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I have 2 BT Yahoo email addresses which I no longer use and want to delete. I used the 'delete' button waited 60 days but the addresses are still showing and are still active. I contacted BT 'live chat' this morning explained everything and the lady I spoke to, said the addresses were now deactivated. They're not! I can still log in and they still show as being active. Any advice/help would be greatly appreciated. Thanks

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4 REPLIES 4
Moderator
Moderator
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Message 2 of 5

Re: Can't delete BT Yahoo email addresses

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Hi @WelshLady1 sorry the email addresses you deleted have not dropped off after the 60 days. Please click on my profile and select the contact the mods option. 

When completing the form please include the email addresses that need to be deleted off your account.

Cheers
John

Community ModeratorJohnC
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
WelshLady1
Aspiring Contributor
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Message 3 of 5

Re: Can't delete BT Yahoo email addresses

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Thanks John I've completed the form and submitted it
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WelshLady1
Aspiring Contributor
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Message 4 of 5

Re: Can't delete BT Yahoo email addresses

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Email addresses have now been deleted thanks very much for your help

Moderator
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Message 5 of 5

Re: Can't delete BT Yahoo email addresses

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You are more than welcome @WelshLady1,

Take care and have a great weekend Smiley Happy

Thanks

DanielS

Community ModeratorDannyS
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Help others by clicking on ‘Mark as accepted solution’
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Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
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